> For the complete documentation index, see [llms.txt](https://terms.readycook.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://terms.readycook.app/conditions-of-sale.md). # Conditions of Sale These General Conditions of Sale govern subscription sales offered by AVL Holding for the ReadyCook service. By subscribing, you accept these conditions. ### 1. Legal Information ReadyCook is a digital service provided by AVL Holding, with its registered office located at 10 Rue Blacas, 06000 Nice, France. ### 2. Purpose of Terms These conditions define the terms and conditions applicable to subscription, use, and termination of ReadyCook subscriptions. ### 3. Service Offering and Subscriptions #### 3.1 Service Description ReadyCook provides SaaS tools for managing resale activities on third-party marketplaces. Service availability depends on External Platform policies and technical specifications beyond our control. #### 3.2 Subscription Plans * Subscription details, pricing, and features are available on our website * Plans are available on monthly, quarterly (3-month), and annual terms * Plans may be modified based on External Platform changes or technical requirements * Feature availability may vary due to External Platform restrictions #### 3.3 Subscription Process You may subscribe by creating an account and selecting an appropriate subscription plan. ### 4. Pricing and Payment Terms #### 4.1 Pricing * Subscription prices are listed in euros, including all applicable taxes * AVL Holding reserves the right to modify prices at any time with prior notice * Price changes for existing subscriptions require 30 days advance notice #### 4.2 Payment * Payment is processed via secure payment service providers using credit/debit cards * The applicable rate is that in effect at the time of subscription * Failed payments may result in service suspension #### 4.3 Billing Cycles * Subscriptions are available on monthly, quarterly (3-month), or annual terms * Billing occurs in advance for each subscription period * Auto-renewal applies unless canceled by either party ### 5. Subscription Duration and Termination #### 5.1 Subscription Period * Subscriptions automatically renew for equivalent periods unless terminated * Renewal terms may be modified due to External Platform changes #### 5.2 Termination by User * You may cancel your subscription at any time through your client account * Cancellation takes effect at the end of the current billing period * No partial refunds are provided for unused subscription time #### 5.3 Termination by AVL Holding We may terminate subscriptions immediately for: * Violation of Terms & Conditions * External Platform restrictions affecting service delivery * Technical or security concerns * Extended service unavailability due to External Platform changes ### 6. Withdrawal Rights and Service Commencement #### 6.1 Immediate Service Access **By subscribing to ReadyCook, you expressly request immediate access to the digital service and hereby waive your 14-day withdrawal right** as provided under Article L.221-18 of the French Consumer Code. #### 6.2 Acknowledgment You acknowledge that: * ReadyCook is a digital service with immediate performance upon subscription * You have requested immediate service access * You understand that immediate access results in waiver of withdrawal rights ### 7. Plan Changes #### 7.1 Upgrades * Plan upgrades take effect immediately upon payment * For upgrade costs, contact for potential pro-rata calculations at AVL Holding's discretion * Pro-rata adjustments are not guaranteed and are determined case-by-case #### 7.2 Downgrades * Plan downgrades take effect at the next billing cycle * No pro-rata refunds or credits are provided for downgrades * Feature access may be immediately restricted upon downgrade request ### 8. Service Level and External Dependencies #### 8.1 Service Availability * We strive for high service availability but cannot guarantee uninterrupted service * Service interruptions may occur due to External Platform changes, maintenance, or technical issues * Planned maintenance will be communicated when possible #### 8.2 External Platform Dependencies * Service functionality depends on third-party platforms beyond our control * No refunds or credits are provided for service limitations caused by External Platform changes * We will make reasonable efforts to adapt to External Platform modifications ### 9. Refund Policy #### 9.1 No Refund Policy Given the nature of our digital service and External Platform dependencies: * No refunds are provided for any reason after subscription activation * This includes situations where External Platforms restrict or block access * Service credits may be provided at AVL Holding's sole discretion for extended outages #### 9.2 Exceptional Circumstances Refunds may only be considered in cases of: * Proven billing errors * Duplicate charges * Technical impossibility to provide any service functionality ### 10. User Obligations and Responsibilities #### 10.1 User Responsibilities You agree to: * Use the service in compliance with applicable laws and External Platform terms * Maintain accurate account information * Protect your login credentials * Accept risks associated with External Platform dependencies #### 10.2 ReadyCook Obligations AVL Holding commits to: * Provide service according to product descriptions and technical specifications * Make reasonable efforts to maintain service availability * Communicate significant service changes when possible ### 11. Legal Warranty and Liability #### 11.1 Legal Warranty of Conformity Services are provided with legal warranty of conformity under Articles L.217-4 to L.217-14 of the French Consumer Code, subject to External Platform limitations. #### 11.2 Liability Limitations AVL Holding's liability is limited as follows: * No liability for indirect damages from service use or inability to use * Total liability cannot exceed amounts paid in the preceding 12 months * No liability for External Platform actions or policy changes ### 12. Service and Terms Modifications #### 12.1 Service Changes AVL Holding may modify service features, functionality, or supported platforms based on: * External Platform changes * Technical requirements * Legal or regulatory requirements * Business considerations #### 12.2 Terms Updates * These terms may be modified at any time * Modifications are communicated to users and take immediate effect for new subscriptions * For existing subscriptions, modifications become effective after prior notification ### 13. Governing Law and Disputes These terms are governed by French law. For disputes, parties commit to seeking amicable resolution before legal proceedings. French courts have exclusive jurisdiction. ### 14. Contact Information For questions regarding these Conditions of Sale: * Email: * Address: AVL Holding, 10 Rue Blacas, 06000 Nice, France --- # Agent Instructions This documentation is published with GitBook. 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